POLICIES

PRIVACY, SHIPPING, RETURNED MERCHANDISE

PRIVACY

It is the firm policy of Kuebler & Company to protect your privacy when conducting business with us. We do not and will not sell or otherwise distribute information such as addresses, phone numbers, e-mail addresses, credit card information, etc. that were supplied to us in confidence.

 

SHIPPING

All goods are FOB Toledo, Ohio, USA unless otherwise specified in writing. Orders will be processed and shipped within 10 working days. Customer is responsible for shipping charges. Delivery time to international destinations depends on customs clearance. Flat rate shipping charge covers shipper's ground service. Expedited shipping is available and will be quoted when requested.

RETURNS/DAMAGE

If  you need to return for refund or credit:

Kangaroo Computer Cover products must be returned insured and in the original or equivalent packaging. Once inspected for damage, a credit or refund for the full amount including ground shipping (less 20% restocking charge) will be issued.

 

All sales are final for custom orders.

 

Damaged Goods

Contact the delivering carrier to make a claim.